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Direct claim payments for hospitals

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Why spend time discussing financial options when you can deliver just the right treatment?

Imagine no longer having difficult conversations about the costs of medical care with pet owners or dealing with paper claims and long approval times. With the Trupanion claim process, available to our partnered hospitals, we can help you save time and remove financial barriers to treatment for more pets in your practice.

Best of all, there’s no cost to your hospital. Our dedicated team provides you with support, including 24/7 customer service, in-person hospital visits, and materials to share with your clients.

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Designed to support veterinary hospitals

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No paperwork
Claims faster and easier than ever! Submit claims online with just a couple clicks.
No-payout-limits
Direct payments
Your clients pay only their portion of the bill before they go home.
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Save on credit card fees
We pay directly to you, reducing your credit card fees up to 90%.
24/7 phone support
Dedicated partner support
Give your clients a superior experience whilst increasing client loyalty and treatment compliance. Plus we’re here 24/7 for you!
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Want to see how we can support your hospital?

Call 1300 330 234

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Electronic claims

Electronic claims

Submit online claims with a click of a button. Your clients will know exactly what is covered in minutes with claim decisions made at checkout.

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Direct payments

We can finish our assessment and get the outcome to you in just minutes.* All you have to do is bill the remaining balance to your clients before they leave. Pet owners don’t have to pay the full bill and wait for a reimbursement cheque.

*Processing and reimbursement time may vary.

Exam Day Opportunity

Seamless integration

Easy to install and use, the application seamlessly communicates with your practice management system. View all your appointments for the day and see which pets already have Trupanion for instant claim payments.

Seamless integration

Exam Day Opportunity

Your clients can be entitled to 30 days free cover immediate coverage with NO waiting periods. This special opportunity allows pet owners to experience the peace of mind of pet insurance without obligation. If their pets have had a vet exam, they can find out more via our website or by calling us.

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Want to know more?

It’s so easy to partner with us! Just fill out this form and we’ll contact you for next steps.

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